Technology & Support
From Design to Delivery — Professional Support Every Step of the Way
Partstale not only delivers automation equipment — we provide comprehensive technical services throughout the entire project lifecycle. With complete in-house capabilities in R&D, precision manufacturing, and quality control, we ensure every machine achieves optimal performance. Our comprehensive service system, from initial consultation to after-sales support, ensures long-term stable operation for our customers.
Technical Capabilities
R&D and Design
Our experienced engineering team includes 17 mechanical design engineers and 5 electrical programming engineers. All equipment is designed using 3D modeling software for complete machine simulation, motion analysis, and strength validation before manufacturing begins, ensuring sound design and reliable performance.
Quality Control
From incoming material inspection to final machine acceptance, we follow a rigorous quality control process. Critical components are 100% inspected. Assembly follows standardized work instructions. Every machine undergoes a 72-hour continuous full-load test before shipment to ensure stable performance.
Precision Manufacturing
Our 4,600 sqm modern facility is equipped with a full range of precision machining and sheet metal fabrication equipment. Critical components are manufactured in-house, giving us full control over quality and lead times.
Precision Machining
CNC Milling Machine
CNC Lathe
Wire EDM (Slow Speed)
Makino High-Speed F3 CNC
Makino Mirror EDM
Precision Grinder
Inspection
Hexagon CMM
Nikon Tool Microscope
Sheet Metal Fabrication
Laser Cutting Machine
CNC Punch
CNC Press Brake
Service Commitment
We understand the critical role automation equipment plays in our customers’ production. That’s why Partstale has established a full-lifecycle service system to ensure your equipment performs optimally from concept to operation.
Requirement Discovery
In-depth understanding of product, process, production targets, and budget
Solution Design
3D layout, cycle time analysis, ROI calculation
Contract Signing
Clear technical specifications, delivery timeline, acceptance criteria
Manufacturing
In-house machining with regular progress updates
Installation & Commissioning
On-site installation, setup, and trial run
Training & Handover
Operator training, maintenance training, formal handover
24/7 Response：Response within 2 hours, solution within 24 hours for equipment issues
Remote Diagnostics：Quick problem identification via remote connection to minimize downtime
Spare Parts Availability：Critical parts kept in stock for fast replacement
Regular Follow-up：Quarterly proactive visits to check equipment status and provide optimization recommendations
Lifetime Technical Support：Ongoing technical support and consultation throughout the equipment’s lifecycle
Our Promise
At Partstale, we believe the value of technical service extends far beyond the moment of equipment delivery — it is found in the ongoing support throughout the equipment’s entire lifecycle. We are committed to being your trusted automation partner, growing alongside you.
Need technical support or a custom solution?
Contact our engineering team for expert advice.